Refund & Cancellation Policy

Last updated: November 2026

Atelier de Interiors LLC ("we", "us", or "our") designs and builds custom furniture, cabinetry, and built-ins that are made to order for each client. Because our work is tailored specifically to your space and specifications, the following terms apply to deposits, cancellations, and refunds.

Custom & made-to-order work

Each project is produced to your measurements, materials, and finishes, and cannot be resold as a standard product. For this reason, custom orders are generally non-refundable once production has begun.

Deposits

Projects typically require a deposit before design and fabrication begin. This deposit reserves your place in our production schedule and covers initial design and materials.

The deposit is applied toward the total project cost.
Deposits are non-refundable once we have begun design work or ordered materials on your behalf.

Cancellations

If you need to cancel, please contact us as soon as possible:

Before production begins — you may cancel and receive a refund of amounts paid, less any design time and non-recoverable materials already incurred.
After production begins — because materials are cut and work is underway, cancellations are not eligible for a refund.

Damaged or defective items

We stand behind our craftsmanship. If your finished piece arrives damaged, or has a defect in materials or workmanship, contact us within 7 days of delivery or installation with photos. We will repair, replace, or otherwise make it right at no additional cost to you.

Normal variations in natural materials (such as grain, color, and texture of wood) are inherent to handcrafted work and are not considered defects.

How to request a refund or report an issue

Please reach out with your name, project details, and a description of the issue:

Email: janslisko70@gmail.com
Phone: (786) 350‑8644

Contact

Atelier de Interiors LLC
400 NW 20th St, Wilton Manors, FL 33311

⚠️ Please review before publishing: This is a sensible starting template for a custom-furniture business, but the specifics should match how you actually work. Please confirm or tell me what to change — especially: (1) the deposit amount/percentage; (2) the exact cancellation window; (3) the damage-claim window (set to 7 days here); and (4) whether you offer any warranty period. Ideally have a legal professional review it as well.